As part of our ongoing commitment to excellent customer services, we’ve compiled a list of frequently asked questions with their accompanying answers listed on our privacy policy page. If you’re looking for additional information get in touch with us today!

Every product is made by hand with care!

HOWEVER, IF YOU THINK YOUR PACKAGE HAS BEEN LOST OR STOLEN, TRY TRACKING YOUR ORDER OR SIMPLY FILE A CLAIM WITH fedex. Any PACKAGES SENT BACK DUE to INSUFFICIENT Information WILL BE REFUNDED FOR the cost of the products NOT SHIPPING! If you would like your orders reshipped for a small fee contact us and let us know right away (this only applies if your package is sent back).We recommend you putting your full and complete address to avoid this happening! 

 

1-800-gofedex or 1-800-463-3339

www.fedex.com/us/quick_help/claims.html

1. Start a claim by filling out form

2. Add supporting info for your file

3. Submit your online claim form

4. check status of file